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Why Choose Us?

Home » About Us » Why Choose Us?
Jim’s Test & Tag is a growing Franchise Division that is fast becoming Australia’s first choice for testing and tagging services.
 
The Jim’s Group

The Jim’s Group grew from the success of Jim’s Mowing. As at 2006, we had over 30 Divisions and 2,500 Franchisees across Australia and New Zealand. Our systems have to be robust, reliable and responsive to the customers’ needs. The success of the Jim’s Group can be largely attributed to the comprehensive complaints system and customer/Franchisee surveys Jim Penman employs. Jim is committed to ensuring client service standards are maintained and Franchisees are effectively supported.

 
Our Training and Quality Standards

Our standards and intensive training ensure that we are the best at what we do and in the way we perform our service. Our customers rely on it. Our Franchisee selection process and our policies and procedures are tested and proven. Every Franchisee undertakes training in:

  • Testing and Tagging
  • Customer Service
  • OH&S
  • Goal Setting
  • Sales
  • Managing their Business
  • Our Franchise Management Software.
Our Equipment

Jim’s Test & Tag uses only ‘top of the range’ equipment with pre-set tolerances that ensures integrity in our process. We will continue to investigate alternatives to ensure we remain the market leader.

 
Our Service

We are a mobile service. We come to you. Our vans are fully furnished to deal with any workplace situation. In recognition of the commitments on your time, we provide a free reminder service for your next test due date. In order to remain compliant, tests must be completed within a time frame required by Australian Standards.

 
We are mindful of the impact the test and tag process can have on your business operations. Our Franchisees are trained to be flexible to ensure minimum disruption.
 
We are able to provide a Job Safety Analysis and/or Safe Work Procedure as required.
 
If you have a problem, our Franchisees are trained to listen to your needs and will provide a solution that meets those needs.
 
There is no job too big or too small. We aim to help a wide range of customers – from carpenters and plumbers, schools and offices, construction sites and factories. We are there when you need us.
 
Our Franchisees

Our customers are serviced by fully trained, insured and competent Franchisees that are committed to the high standards and expectations encompassed by the Jim’s Test and Tag system. A Franchisee owns their own business and is therefore committed to ensuring the success of their business by being technically competent and by the provision of superior customer service.

 
Our franchisees are supported by:
  • The Jim’s Franchise System
  • Comprehensive training
  • Fully documented systems and OH&S manuals
  • Experienced technical and business support
  • Ongoing research and development

 

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