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Who We AreAs a Franchise organisation, Jim’s Test & Tag represents a diverse range of individuals. Each one is a stakeholder in our Division and has the opportunity to shape our strategic direction through elected representation of a Franchisee on our Board of Management.
Our stringent selection policy, coupled with our comprehensive training programme, provides the foundation of our commitment to customer service. As a group we strive to ensure the satisfaction of our customers and continually develop processes to exceed our customer’s expectations.
Every Franchisee must obtain a police check, hold $20m Public Liability Insurance, complete their relevant States/Territories’ OH&S Construction course and obtain a First Aid certificate. Our people are trained to the highest standards via an initial intensive induction training programme and supported by requirements of continuing professional development. Our training programme is led by Frank Zahra, one of Australia’s leading authorities on the subject of electrical safety and testing and tagging. The result of our training programme is Franchisees who are test and tag specialists committed to superior customer service. Our Franchisees are ‘competent’ people in accordance with Australian Standards.
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