Welcome to Jim’s Test & Tag Australia, a proud member of the Jim’s Group of Companies - one of the most trusted brands in Australia.
Jim's Test & Tag are a group of individual business owners who operate independently within the confines of a uniform set of operations and with a common goal of providing great customer service. The major benefit of this is that our customers understand that they will receive the same quality service across the country.
Our commitment to strive for customer satisfaction across all aspects of our business is demonstrated by our ongoing engagement with the ISO 9001 Quality Management program. We aim to continually improve, ensuring that our customers are receiving the highest possible customer service and technical knowledge in our industry.
Whilst our name implies test and tag, it is more a reflection of our journey. Yes, we provide test and tag as a service but we now provide so much more. In fact, we have recently changed our vision to: to be the first choice for prevention, protection and compliance services. This is a direct result of the expectations of our valued customers; their satisfaction with our efforts encouraged us to explore and to develop additional services.
At Jim’s Test & Tag, we undertake a visual inspection of all your appliances first, to identify any obvious problems. We then test all of your appliances with a Portable Appliance Tester (P.A.T) with pre-set tolerances, which ensures the integrity in our process.
If the appliance passes the electrical testing process, it is then fitted with a durable, non-reusable tag. If it fails any stage of electrical tagging, the technician will consult with the client as to the process needed to repair or dispose of the appliance. Once we have tested and tagged all of your electrical appliances, you can rest assured that you have done all you can to minimise any electrical shock risks in your workplace.
The client is provided with a computer generated log book and asset register, detailing the appliances tested and the results of the tests undertaken. The asset register also records the make, model and serial number of the appliance during the electrical testing process.
In the workplace, we can test safety switches (RCD ’s), fire extinguishers, fire blankets and hose reels along with smoke alarms, while microwave ovens can be tested on request for radiation leakage and power output. We can also test safety switches, smoke alarms, fire extinguishers, fire blankets and microwave ovens for the domestic market.
The frequency of electrical testing is based on the minimum requirements as per Australian/New Zealand Standards and how hostile the environment is. To help you determine the appropriate frequencies, your technician can also perform an electrical risk assessment.
We believe that our quality certification plays a significant aspect in assisting us to ensure customer satisfaction. Our externally audited, quality program exposes our whole business model to the stringent processes associated with ISO 9001. Our scope for this program includes how we select and support our franchisees and how our franchisees provide the services to our external clients. We believe that we are the only specialist tagging organisation to have achieved certification to this international standard.
Many of our larger customers have an expectation that their service providers have achieved this certification and enjoy the benefits in many aspects of their business. Regardless of size, our franchisees treat all our customers with equal care. This means that our smaller to medium size clients can also enjoy the benefits of our quality service.
During the course of this year, industry will see significant changes relating to Workplace Health and Safety across Australia. Jim's Test & Tag are extremely well placed to assist the Person Conducting a Business or Undertaking (PCBU) with their obligations relating to prevention, protection and compliance.
Give us a call on 131 546 and experience our quality Service!
Our Services Now Include
- A visual inspection is performed to identify any obvious problems.
- Electrical tests are performed on a Seaward Supernova with pre-set tolerances, thus ensuring integrity in our process.
- A computer generated log book and asset register is provided - if we do not do the test we cannot provide a tag.
- Microwave ovens can be tested on request for radiation leakage and power output.
- Safety switch and microwave oven testing is also performed for the domestic market.
- All franchisees are competent persons as prescribed by Australian Standards
- They have undertaken the most comprehensive test and tag training in Australia
- Their objective is to ensure your compliance with OH&S requirements
- They are committed to providing you with a reliable service with minimal disruption
Each franchisee has undergone a comprehensive assessment process including the provision of a police check.INSURANCE
All franchisees must have a comprehensive insurance package.TRAINING
All franchisees are comprehensively trained.WARRANTY
Our contract with Jim's guarantees we will warranty our work.RELIABILITY
We will arrive when agreed. If, due to unforseen circumstances we are going to be late, or early, we will ring and notify you.
As a growing Franchise organisation, Jim’s Test & Tag represents a diverse range of individuals.
Each one is a stakeholder in our Division and has the opportunity to shape our strategic direction via a feedback process through their Franchisor.
Our stringent selection policy, coupled with our comprehensive training programme, provides the foundation of our commitment to customer service.
As a group we strive to ensure the satisfaction of our customers and continually develop processes to exceed our customer’s expectations.